Workforce intelligence software is designed to help companies manage their employees’ time, attendance, and other aspects of their workday. Companies use intelligence software to track employee activity across an organization’s network, including work emails. The software also measures productivity by monitoring employees’ weekly activity levels or within a specified period.
What You Should Know After Finding the Right Software
Workforce software has many functions, such as allowing you to create reports based on your company’s data and analyze trends over time. Some applications give managers detailed information about each employee’s work habits and performance. This information helps companies or businesses make informed hiring decisions in firing or promoting employees.
After finding the right software, here is some information you should know:
How Does the Workforce Intelligence Software Work?
Different intelligence software has different workflows, but all aim to make the work process more efficient. After opting for a particular type of workforce software, you should understand how it’s installed, set up, and operated.
Most workforce intelligence applications are either cloud-based or on-premises. Cloud-based solutions are becoming popular as they are versatile to set up and manage. They allow you to access data from anywhere, which is convenient if you have a mobile workforce.
On-premises solutions can be quite expensive and require more IT resources to set up and maintain. They offer some advantages over cloud-based solutions, like greater control over data and the ability to customize the software to fit your specific needs.
After choosing the right software, you need to install and set it up. Most applications require you to create an account and provide basic information about the company or business.
You can begin adding employees and tracking their activity after setting up an account. The information is available in a database, and the software allows users to create reports and analyze data.
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There are many data formats available such as Excel, PDF, and CSV. Most software applications can work with different data types, including texts, numbers, images, and audio. Whether the data is coming from social media, email, or websites, the software is versatile for creating custome reports.
How Secure is Your Organization’s Data?
When you’re using workplace intelligence software, you should consider the security of your data. The software stores a lot of sensitive information about your employees, so you need to be sure it’s secure.
Questions you should consider:
Is Your Data Encrypted?
Data encryption can help you verify that your data is safe in this digital era. It means any information stored in the software is scrambled, and no one can access it to reach its destination. However, you are less likely to be vulnerable to data breaches if your data is encrypt.
How Do You Secure Access to the Software?
The company should have comprehensive security procedures in place to protect users from the following:
- Unauthorized access
- Data loss
- Data corruption
The software needs to have a strong password protection feature and procedures to detect unauthorized access.
How Long Does the Software Store Data?
Some businesses only keep your data for a few days or weeks before deleting it permanently based on their data management strategy. Others will keep your data indefinitely and use it to create new products and services based on your historical data.
When opting for workforce software, find out how long it can hold data and see if it correlates with your workplace data management strategy. If you would like to adjust the data collection timeline, you can collaborate with a software vendor.
Policies and Procedures of Your Software Vendor
Be aware of the policies and procedures of your software vendor, including their terms of service, privacy policy, and acceptable use policy.
The terms of service outline what you can and cannot do with the software. Software privacy policy explains how they collect, use, and share your data. On the other hand, acceptable use policy show what activities are not available on their platform.
Before choosing software, read and understand these policies before using it. Contact the vendor if you have any questions or concerns.
What to Do If There’s a Problem with the Software
If you experience any problems with the workforce software, you can contact the vendor.
The vendor should have a knowledge base or FAQ section on their website. It’s a good place to start if you’re having trouble with the software. If you can’t find an answer in the knowledge base, you can contact the vendor directly.
Workplace Intelligence Software to Your Aid
When choosing software, confirm the security features and the vendor’s policies. This will significantly give you peace of mind while working, knowing your data is safe and secure.
Having workforce intelligence software is a great way to manage and track employees’ performance and productivity. It gives you an insight into how they’re working and what areas need improvement.
